Inspects Sharjah Residency and Airport Passports Control Department

15/05/2013
Al Khaleej
 
Major General Khalifa Hareb Al Kheyaili, Assistant Undersecretary of the Ministry of Interior for Naturalization, Residency and Port Affairs, called on employees of the General Directorate of Residency and Foreigners Affairs in Sharjah to keep providing distinguished and developed services to facilitate customers’ procedures, as per the institutional excellence standards.

Moreover, he urged them to leverage other Departments’ experiences and communicate with them, to achieve more accomplishments and initiatives that serve workflow and provide a comfortable environment for the public.

During his visit to the General Directorate of Residency and Foreigners Affairs in Sharjah, Major General Al Kheyaili was briefed on the workflow in the various sections.  He instructed employees to process customers’ transactions quickly and accurately, to simplify procedures and alleviate the burden laid upon clients. Moreover, he urged them to improve the quality of performance to promote work to the highest standards.

Al Kheyaili was briefed by chiefs of sections on the workflow and obstacles they face.   He stressed the need to find appropriate solutions to overcome obstacles and provide integrated services as per the while adhering to the terms and conditions. He also praised staff members’ efforts to provide distinguished services to all customers.

Upon his arrival, Major General Al Kheyaili was greeted by Brigadier General Dr. Abdullah Sahou, Directorate General of Residency and Foreigners Affairs in Sharjah, and a number of senior officers, department directors, and chiefs of sections.

During the tour, the Assistant Undersecretary was accompanied by Lieutenant Colonel Mohamed Ali Al Amiri, Acting Director General of Resources and Support Services; Lieutenant Colonel Mohamed Hamoud Al Nabahani, from the Assistant Undersecretary’s Office; Lieutenant Colonel Matar Kharbash Al Saidi, Director of Electronic Services and Communications.

Acting Assistant Undersecretary of the Ministry of Interior for Naturalization Residency and Ports Affairs held a meeting at the General Directorate of Residency and Foreigners Affairs in Sharjah with the Director General and the various department directors. He was briefed about the Department’s organizational structure, its tasks and duties, along with the strategic initiatives and excellence projects prepared to improve performance quality to the highest levels, and provide distinguished services to customers.

Al Kheyaili also visited the Sharjah International Airport, and reviewed the services provided by employees of the passports section to all travelers. Furthermore, he stressed the need to facilitate and speed up procedures for passengers, and provide them with all necessary services in accordance with the applicable laws and regulations to reflect an honorable image of the country.
Last Update:: 15/05/2013
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